SETTING UP YOUR ACCOUNT
To set up an account you must go to the online reservation system or download the PbM app, then create a username and password for yourself. Once you do that you can purchase a single class or series of classes that suits your needs, make reservations and keep track of your attendance.
PURCHASE A SERIES
In order to attend, you must purchase a series before you can reserve a spot. You can pay by check or credit card at Physiques by Monique, or simply use our online scheduling software, an easy way for you to purchase a series, reserve bikes, or manage your account. All sales are final and have expiration dates.
SIGN UPS AND RESERVATIONS
It is currently not required to reserve a spot in advance, but is highly encouraged and will simplify your visit. Bikes can be reserved from 1 hour to 1 week in advance. If you are a walk-in, please use our sign-in sheet to get started.
While our studio is very casual, warm and welcoming…we do ask that cell phones are at least in silent mode, if you must to make a call please excuse yourself away from the class. Let’s talk about talking…we will give you the warm-up song to get your conversations wrapped up, then please save chatter until after class…it’s very disturbing to those around you.
WALK IN AND BIKE RELEASE POLICY
You can currently walk-in without a reservation and if there are open bikes, you can pay for a ride at that time or use your purchased series. If you reserve ahead of time, please be on-time. Empty bikes will be released to walk-ins at the start of every class.
You can cancel up to 6 hours prior to your reserved class start time, with no penalty. Cancellations and no shows will be counted as a used session. Please update your email address to ensure we are able to communicate with you. If you cancel before the 6 hour start time, it will be returned to your class series. If you have not cancelled your bike 6 hours before the class, you will be charged – all sales are final.