SETTING UP YOUR ACCOUNT
To set up an account you must go to the online reservation system or download the PbM app, then create a username and password for yourself. Once you do that you can purchase a single class or series of classes that suits your needs, make reservations and keep track of your rides.
PURCHASE A SERIES
In order to ride, you must purchase a series before you can reserve a bike. You can pay by check or credit card at Physiques by Monique, or simply use our online scheduling software, an easy way for you to purchase a series, reserve bikes, or manage your account. All sales are final and have expiration dates.
SIGN UPS AND RESERVATIONS
It is currently not required to reserve a bike in advance, but is highly encouraged and will simplify your visit. Bikes can be reserved from 1 hour to 1 week in advance. Use our online scheduling tool to reserve a bike now. If you are a walk-in, please use our sign-in sheet to get started. If you have made a reservation online, please check the sign-in sheet when you arrive and initial next to your name so we know you are here.
While our studio is very casual, warm and welcoming…we do ask that cell phones are at least in silent mode, if you must to make a call please excuse yourself away from the class. Let’s talk about talking…we will give you the warm-up song to get your conversations wrapped up, then please save chatter until after class…it’s very disturbing to those around you.
WALK IN AND BIKE RELEASE POLICY
You can currently walk-in without a reservation and if there are open bikes, you can pay for a ride at that time or use your purchased series. If you reserve ahead of time, please be on-time. Empty bikes will be released to walk-ins at the start of every class.
You can cancel up to 6 hours prior to your reserved class start time, with no penalty. Cancellations and no shows will be counted as a used session. Please update your email address to ensure we are able to communicate with you. If you cancel before the 6 hour start time, it will be returned to your class series. If you have not cancelled your bike 6 hours before the class, you will be charged – all sales are final.